COVID-19 | ALWAYS AT YOUR SERVICE READ OUR LATEST UPDATE


Covid-19 Update

ALWAYS AT YOUR SERVICE


At DS Automobiles, the health and well-being of our customers, retailers and colleagues is our number one priority. DS Automobiles and our network of retailers will continue to respond to the latest guidance and advice from the UK Government to support their efforts to control the spread of the virus.

VIRTUAL SHOWROOM

Whilst our physical sales showrooms are now closed in support of the fight against the virus, we remain digitally open. We continue to operate our DS Virtual Showroom service. Open 7 days a week from 12 - 8pm our team are available via the Virtual Showroom to provide live product demonstrations of our vehicles and are also on hand to answer your questions about DS. You can access the DS Virtual Showroom service here. 

We are also offering Government compliant Home Delivery* and vehicle collection services*. 

Please see the table below for a summary status of DS UK retailers by home nation.

AFTERSALES WORKSHOPS NEW VEHICLE SHOWROOMS NEW/USED VEHICLE CLICK & COLLECT NEW/USED VEHICLE HOME DELIVERY
ENGLAND Open Closed Participating Retailers Participating Retailers
WALES Open Closed Participating Retailers Participating Retailers
SCOTLAND Open Closed Participating Retailers Participating Retailers
NORTHERN IRELAND Open for essential maintenance Closed Not Available Not Available

 

 

Further details regarding specific UK country COVID-19 restrictions are summarised below:- 

ENGLAND

DS Retailers sales showrooms in England are currently closed, but our workshops are still open for any MOT or repair services. Click and collect and home delivery are available at participating Retailers. We remain contactable through our DS Concierge Service and DS Virtual Showroom.

WALES

DS Retailers sales showrooms in Wales are currently closed, but our workshops are still open for any MOT or repair services. Click and collect and home delivery are available at participating Retailers. We remain contactable through our DS Concierge Service and DS Virtual Showroom.

SCOTLAND

DS Retailers sales showrooms in Scotland are currently closed, but our workshops are still open for any MOT or repair services. Click and collect and home delivery are available at participating Retailers. We remain contactable through our DS Concierge Service and DS Virtual Showroom.

NORTHERN IRELAND

DS Retailers sales showrooms in Northern Ireland are currently closed, but our workshops are still open for essential maintenance and repair work only. We remain contactable through our DS Concierge Service and DS Virtual Showroom.

 

For further information or specific guidance, please contact your local Retailer directly.

For customers that need to visit a DS Retailer, please be reassured that they are fully prepared and ready to welcome you with strict social distancing and hygiene measures in place to ensure your safety and well-being. Any vehicle delivery procedures will be fully discussed at the time of order placement. 

To ensure you can visit our Retailers with confidencevideos demonstrating our new protective measures, put in place to safeguard the well-being of both our customers and teams are available below: 

Whether you wish to visit one of our retailers, or are subject to national restrictions at the current time, DS Automobiles and our retail network are here to help with our mobility promise:

 

  • Convenience – Our virtual showroom is open 12-8pm each day of the week where our team are available to give full product demonstrations and answer all your questions. We are offering a new vehicle click and collect and new vehicle delivery service.*
  • Confidence - Strict hygiene practices conducted by all staff
  • Support – Flexible finance options available on New & Used Vehicles and Aftersales, including Servicing, Maintenance, Repairs and even Accessories.


As the nation continues the fight against COVID 19, we remain committed to supporting you with all of your motoring needs.

*restricted to participating Retailers only. 

VIDEOS

Ensuring your safety in our showrooms

 

When you visit a DS retailer you can be assured that we are ready to welcome you warmly and safely, working to strict social distancing and hygiene measures in line with latest government guidelines. 

 

 

 

 

What measures have we taken to limit the spread of the virus and ensure the health of customers / staff? 

 

Please be reassured that our DS workshops nationwide are focused on providing the highest levels of sanitisation and distancing to protect all customers and employees. To help with social distancing, we ask you to adhere to the agreed drop off & collections times, which will help us to ensure you can maintain a safe distance from our staff & other customers.