WELCOME TO DS ONLINE STORE

NOW YOU CAN ORDER YOUR BRAND NEW DS ONLINE, AT A TIME THAT IS CONVENIENT TO YOU

We have a simple step-by-step process that will help you choose the right DS for you. We’re on hand to help at any point so please call our DS Concierge team on 0800 996 1953 with any questions. Once you’ve chosen your DS, you can then choose whether to collect it from your DS retailer or we can deliver to your home free of charge.*

*Free delivery available via participating retailers only.

HOW TO ORDER YOUR NEW CAR ONLINE

STEP 1 | DESIGN YOUR DS 


Begin by designing your vehicle in our configurator.

  • Choose the version that fits your monthly budget. 

  • Choose the fuel type and gearbox you’d like. 

  • Play with exterior colours, interior trim inspirations and personalisation options to create your own perfect DS. 

  • You can also add optional extras and accessories and see in real time how this will affect your monthly payments. 

 

STEP 2 | REQUEST A VALUATION OF YOUR CURRENT VEHICLE 


If you’re planning on part exchanging your existing car for a new DS we can provide you with an estimated value online. 

Just enter the registration, mileage and condition of your current car and answer a few simple questions. 

You’ll then receive an instant, free valuation which you can choose to put towards the purchase of a new DS online or at your local DS retailer*. 

STEP 3 | TAILOR YOUR FINANCE 


Decide on the finance option which works best for you. 

If personal contract purchase (PCP) is your preferred finance option, then the next stage is to decide on the size of your deposit and to confirm the length of the contract and your expected annual mileage. 

If PCP is not the finance option for you then at this stage you can save your order. You then have all the information ready to share with your DS retailer who will be able to look at other finance options available to you. 

STEP 4 | SELECT YOUR RETAILER 

Once you have tailored your PCP finance to meet your requirements you can move on to selecting the DS retailer that you would like to handle your order. 

You’ll then be asked to provide your personal information which will be used to complete your finance proposal through PSA finance UK ltd. You can enter this information via the MyDS app.  

Once you have been accepted for finance you can then place your online order. 

HELPING YOU EVERY STEP OF THE WAY

HELP WITH ORDERING ONLINE

We appreciate that you might have questions about ordering a car online. 

Our DS Concierge team are available 9am-8pm Monday - Friday and 10am-4pm Saturday, Sunday and during Bank Holidays. 

Please call our expert advisors on 0800 042 2255 

Email: dsconcierge@dsautomobiles.com or contact us through live chat. 

Our network of UK retailers will also be happy to assist.  

AFTERSALES SUPPORT

As your online order progresses, we will keep you up to date with its status every step of the way and are on hand to answer any queries you may have. 

In terms of looking after your car once it arrives, your new DS comes with a 3 year warranty plus 3 yearDS Assistance, exactly the same as if you had purchased from a DS retailer. 

Additional service plans can also be purchased for your new car up to 12 months after its registration date, for even more peace of mind. 

MYDS APP

You can also download the MyDS app, making it easier than ever to stay connected to your DS. 

  • Reminds you when your next service is due. 
  • Gain valuable insight into your fuel consumption & distance travelled on recent journeys. 
  • Full electric or plug-in hybrid vehicles updates including: 
  • Remote activation and scheduling of charging.  
  • Pre-setting of air conditioning. 
  • Displays progress & charge level of vehicle. 
  • Previous journey details. 
  • Personalised eco-driving tips. 
  • Energy consumption tracking.