COVID-19 –  Everyone's health is our priority. Our teams where possible are mobilised online to offer the best service possible and to answer your questions. 

FIND OUT MORE

CONTACT US

For any queries or concerns

Always here to help, if you need advice on anything please choose from the options below.

*Calls may be recorded for training and quality purposes. Additional charges may apply depending on network provider.

Coronavirus COVID-19 status update

The Government has taken important steps in response to the major health crisis of the coronavirus (Covid-19). We fully support everyone in these difficult times and your safety is of paramount importance to us. Consequently, our DS Showrooms are now closing to the public until further notice.

NEW VEHICLE SALES ENQUIRIES

Find your options below dependent on your customer query

PRIVATE/ RETAIL CUSTOMERS
BUSINESS CUSTOMERS
MOTABILITY CUSTOMERS

Your local DS retailer will be happy to help you with your query. Find your local retailer below.


Alternatively fill out our private sales enquiry form by clicking the button below.

We'll get back in touch as soon as possible.


Call us on: 0800 294 0355*

Opening hours:

Monday – Thursday 9am – 5.30pm

Friday 9am - 5pm
Saturday - Sunday - Closed

 

Email us on: enquiries@dsbusiness.co.uk

We'll reply as soon as possible.

 

Select the appropriate button below to fill out our online business sales enquiry form.

We'll get back in touch as soon as possible.

Your local DS retailer will be happy to help you with your query. Find your local retailer below.

 

Alternatively fill out our motability sales enquiry form by clicking the button below.

We'll get back in touch as soon as possible.

BOOK IN FOR MOT, SERVICE OR OTHER WORK

Taking care of your DS

BOOK ONLINE
BY PHONE
FIND A RETAILER

Use our online system to get an instant quote and book an appointment by clicking on the link below.

Call us on:  02476 997 467* 

Opening hours:

Monday & Thursday 8am - 8pm
Tuesday, Wednesday & Friday 8am - 6pm
Saturday 9am - 4pm
Sunday - Closed

Book an appointment directly with your local retailer. Find out their details by clicking the 'Find a Retailer' link below.

NEED A PART FOR YOUR DS & ROADSIDE ASSISTANCE

Taking care of your DS

FIND A RETAILER
GET YOUR PARTS FITTED
ROADSIDE ASSITANCE

DS parts are exclusively available through your local DS Retailer.

Find the contact details of your local retailer by clicking on the button below.

Your local retailer can do the hard work supplying and fitting your DS parts for you. 

Refer to the 'BOOK IN FOR MOT, SERVICE OR OTHER WORK' section above for further help.

If you need Roadside Assistance in the UK call 00800 24 24 07 07.

Or click on the link below to find out more.

CUSTOMER CARE

and Frequently Asked Questions

SEARCH FAQs
FIND A RETAILER
STILL NEED ASSISTANCE?

Search by keyword or browse topics on our products, vehicles or services by clicking on button below.

If you need further assistance, your local retailer will be in the best position to help.

You can find the contact details of your local retailer by clicking on button below.

If you have already been in contact with your local retailer and your query is still unresolved, please click on the button below to see how you can get in contact with our Customer Care department.


Please note that whilst plans are underway to maintain the best service possible during the period of the Coronavirus COVID-19 threat, our Customer Care team was already in the process of being re-located.

These factors combined mean there is the possibility of some disruption to our normal service levels during this period for which we apologise in advance. Should you have any difficulty making contact by phone at any time, please contact using the Ask a Question Online form which is available all day.

DS Lounge

Question about your car or potential new DS?

Join our new community forum and communicate with existing owners and enthusiasts on all things DS.

The Motor Ombudsman

The Motor Industry Code of Practice


As you would expect, DS Automobiles is more than happy to comply with, and subscribes to the Motor Industry Codes of Practice, designed to make the Motor Industry fair for all customers.

As you’ll see below, the Codes cover important rules about selling new cars, as well as guidelines for services and repairs.

From time to time there may be instances when you, our customer, are not satisfied with either the product or service that we have provided. In this instance we would always like you to talk to us directly so that we can try to rectify this.

Whilst we are clearly committed to a high quality of customer service there may be times when we are not able to resolve a dispute. In this unlikely event we would refer you to an ADR provider, either The Motor Ombudsman or the Financial Ombudsman Service (FOS), depending on the nature of the dispute. ADR is explained below.